Multilingual Communication Resources for REALTORS®

Providing exceptional service to your clients depends on clear, consistent communication. When working with buyers or sellers whose first language is not English, having the right tools and resources can help create a smoother and more successful experience for everyone involved.

NAR Translated Marketing Resources

Reach a broader audience of multilingual buyers and sellers with the National Association of REALTORS®’ international language assets from the That’s Who We R advertising campaign. These professionally designed social media and print materials are available in Spanish, French, Japanese, Romanian, and Portuguese.

View the resources: nar.realtor/thats-who-we-r/international-language-assets

English-to-Spanish Real Estate Glossary

Help navigate real estate terminology with the National Association of Hispanic Real Estate Professionals® (NAHREP®) Glossary of Real Estate Industry Terms. This A–Z guide provides English-to-Spanish translations of commonly used real estate terms.

Access the glossary: nahrep.org/glossary

Translation and Interpretation Technology

Technology can be a helpful tool when communicating across language barriers. Popular translation applications such as Google Translate, Microsoft Translator, and iTranslate can assist with translating text, speech, and images in dozens of languages.

While these tools may be useful for general communication, they may not always accurately convey complex real estate terminology, legal language, or contractual obligations. In some situations, working with a professional interpreter or translator, or referring a client to a REALTOR® fluent in the client’s preferred language, may be the best option.

Professional Interpretation and Translation Services

Local and national organizations, community centers, and city-managed programs may offer interpretation and translation services through certified agencies and trained professionals. Many providers offer:

• On-site interpretation
• Video and telephone interpretation
• Written document translation

When selecting a provider, consider using certified interpreters and agencies familiar with real estate terminology, contracts, and transactions. Brokerages, associations, and agents may also wish to include a disclaimer regarding the use of translation and interpretation services. The latest “Window to the Law” video from the National Association of REALTORS® highlights best practices for serving non-English speaking customers and how to avoid risks from potentially inaccurate translations.

View the Nebraska Supreme Court Statewide Register of Interpreters: https://supremecourt.nebraska.gov/

Search the Nebraska Association of Translators & Interpreters site: https://natihq.org/find-a-translator-or-interpreter/

Please note: In the US, official real estate contracts and legally binding documents must be in English. While translated versions exist as reference tools to help non-English speakers understand the terms, the English-language document is the only legally binding version.

REALTOR® Code of Ethics Translation

Help clients better understand the professional standards REALTORS® uphold by providing access to the REALTOR® Code of Ethics in English or Spanish.

Please note: The English version of the Code of Ethics is the only official version used for enforcement purposes.

To find available translations, search “Code of Ethics translations” at: nar.realtor